Luna

Tried to download my Facebook data. 12 years. Photos of my kids. Messages from my dead grandmother. They gave me a zip file of gibberish. Here: one click. Clean zip. Yours. If you can't leave, you're not a user. You're a hostage.

People die while processes are being followed. The person closest to the problem is the person who should solve it. Not someone in an office 200km away reading about it in a report.